I’ll kick off my Bad Examples section with a pretty bad case of a obnoxious, rude, inconsiderate, sad excuse for a human being. (I apologize for the crude language…)
Who in their right mind would call a cashier a, and I’m quoting through translation here, “fucking slut”? How badly has this person been offended to warrant this kind of behavior?
Fact #1: These is never, NEVER, any reason to call someone a “fucking slut”, especially if you don’t know this person.
Fact #2: Who was this particular character? A grumpy old man? A stressed-out business man? No. A 14-year old kid! 14! Baseball cap sideways on the top his empty head, a plastic dollar sign ‘bling’ necklace around his chubby neck, pants a mere inch from falling off, only saved from that fate by his fat ass, a t-shirt about 19 sizes too big for him making him look like Casper The Ghetto Ghost. 14!
I was standing in line at McDonald’s yesterday before going to work when this exchange occured. There weren’t too many people in line, but there were only two girls manning the cash registers and just one guy in the kitchen flipping the burgers. So obviously they were a little understaffed at the moment. Nevertheless, this exchange occured:
ME = Who else?
MC = Mousy Cashier
PAK = Pretentious Asshole Kid
PAK: (to his friends a few meters behind me) “What the fuck is taking so fucking long? Bitch should stop serving these fags and make my fucking burgers.”
MC: (to ME) “Hello. What would you like?”
ME: “Hi… (make my order)
PAK: (moving closer to counter) “Where’s my fucking food?”
MC: (glances at PAK, then gathers up my to go order and finishes up the transaction)
PAK: (to MC) “What the fuck!? Where’s my fucking food you fucking slut?”
ME: (turn around and stare at PAK in disbelief)
MC: (to PAK) “I’m sorry, but your order isn’t ready yet.”
PAK: “Fucking hurry up!”
MC: “I’m sorry, but I told you when you ordered that they weren’t ready and you might have to wait 5 minutes.”
PAK: “I’m gonna be late to fucking school cuz you’re so fucking slow! How fucking hard is it to make my burgers?”
MC: (to ME after I’ve received my food and paid for it.) “Thank you!”
ME: (to MC) Thanks, and hang in there with this asshole.
MC: “Thanks. Have a nice day.”
ME: “You too. Don’t let this guy spoil it.”
ME: (to PAK after pouring myself the complimentary cup of coffee and walking past him) “Shut up and learn some manners.”
PAK: (to ME) “Go fuck yourself, you fucking fag!”
Seriously, wtf? What the hell was up this kid’s backside? I’m not going to go into a huge rant about kids not having manners anymore nowadays, but seriously.
The mousy girl who had to endure this crap had phenomenal patience though. I though I was ultra patient, but someone give make this girl the Employee of the Month or something!
Oh, and in case you were wondering how long the kid had been waiting for his burgers to make him burst out like this, 4 minutes. That’s right. 4 MINUTES! And the cashier had told him it could take 5 minutes…
I’m sure anyone who has ever worked at any fast food restaurant will agree with me when I say this:
If you’re in a hurry, don’t order something that’s not ready and will take 5 minutes to prepare, and especially DON’T START CALLING THE CASHIER NAMES WHEN YOU HAVE TO WAIT FOR THE TIME SHE TOLD YOU IT MIGHT TAKE!
I’m still in awe at the girl’s patience and in shock at the kid’s behavior. I have one more thing to add, a little message for the kid:
Good luck with the rest of your life, you worthless piece of garbage!
Ever had to dealt with this kind of Emmy Award Winners? Share your stories in the comments below!
The customer is NOT always right. If you agree with this, or wish to know what to do and not do as a consumer, please subscribe to this blog’s updates by the way of the RSS feed or email subscriptions. Thank you for shopping at The Consumer Etiquette Guide, now go and make someone have a nice day at work!
November 20, 2007 at 8:58 pm |
Man, that burns me up. I’ve worked customer service (waited tables, clothing store, video store) so I’ve had my share of badly behaving customers, but I don’t think I would have taken that from a 14 year old kid. No way, no how. The cashier definitely deserves some kind of award.
November 20, 2007 at 9:18 pm |
That is seriously enough abuse to call the police. Verbal assault is still assault. No one deserves to be treated like that. Except of course the little punk in this story.
November 21, 2007 at 10:22 am |
The little punk probably WAS treated like that, all the time, at home.
When I was a kid, my grandmother told me that good manners were about behaving toward others in a kindly, considerate way — not about which fork to use or how to word a formal invitation.
As an adult, I’ve come to believe that my behavior should meet my (rather high) standards and not rise or fall in reaction to someone else’s behavior’. I deal with the public a lot in my job and have found many to be remarkably pleasant, cordial, and patient. I bet the MacDonald’s girl is like that in all her dealings, too.
November 21, 2007 at 10:29 am |
On the other hand,one need not accept abuse without comment. I have found to my surprise that a mild-toned objection to bad language often works wonders. One would hope the managers allow it to be backed up by the threat of eviction from the facility, if necessary.